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SHIPPING & RETURNS | TERMS & CONDITIONS

Shipping Policy

Introduction

Welcome to WordEdge Shop. The following terms and conditions guide the use of commerce in our online shop. These terms and conditions may be adjusted from time to time. Please read before making an online purchase at WordEdge Shop. 

General

You can shop our product through our online shop. If you have any questions please contact our customer service for help at info@wordedgeshop.com. All merchandise remains our property until payment is fulfilled. Any attempts of fraud will be reported to the police. WordEdge Shop reserves the right to cancel, hold on to, or further investigate an order at suspicion, even if delivery time is affected. No other payment options in addition to those displayed at checkout are accepted. WordEdge Shop holds the right to have minor deviations related to how material, color, weight, measurements, or manufacturing, appear on our online shop. This also includes type faults, price, and stock changes.

Shipping & Delivery

All shipments are sent by partners with carriers like USPS, FedEx, DPD, and DHL to give you the best possible shipping experience. Depending on the country you reside in. You will receive a tracking link along with your Shipping Confirmation. The order will be sent to the address you fill in at the checkout. Price, currency, VAT, and shipping fee will be adjusted depending on the shipping country.

a. Delivery time and shipping fee

The estimated delivery time is 2-15 working days depending on the shipping country. For the USA this is 2 to 6 business days. While we may provide delivery estimates, we can't provide guaranteed delivery dates. We are therefore not liable for the failure of the fulfillment partner or the courier company to be late to deliver the ordered goods. The shipping fee will be displayed in the checkout before the final payment step should they apply. At times we provide free shipping. Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. The average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming the order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible. Ownership of the Products will only pass to you/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier. Please check here for the estimated delivery date for your country https://www.printful.com/shipping#shipping-rates-table


b. Uncollected packages

We will charge 25 USD/EUR for declined items, e.g. if you refuse to sign or will not pick up the order at your pick-up point. If you change your mind about things you ordered please follow our return policy. You still have to collect your package and return it back to us. If you notice the damage after receiving the package please contact our customer service. When returning it you are responsible for the goods.

c. Customs and import fees

You might be charged all costs for customs and import fees to your selected shipping country, make sure you understand what rules and fees apply by contacting the relevant authority. We are not responsible or liable for any fees of this nature. These fees must be paid by you the customer.  

 

Payment

You have the following options:

- Credit card (Mastercard/VISA/Diners/American Express)

- Paypal

When using credit card you pay immediately at checkout. When the package arrives you pick it up at your local pick-up point or wait for it to arrive home. All information concerning your credit card is encrypted and secured. WordEdge Shop reserves the right to cancel, hold on to or further investigate an order at suspicion, even if delivery time is affected. 

Returns and complaints

 

Dutch law is applied, according to the right of reclamation and returns see our refund policy for more information. You have the right to return a product and get a full refund or exchange the product, within 30 days of receiving the goods. If you change your mind about a product you have to contact our customer service within this time. The goods have to be undamaged and unused, with all labels and tags intact. Returns that are damaged or soiled, washed, altered, or worn (other than to try the item on) may not be accepted and sent back to the customer, and/or a refund is refused. All items returned should include the completed returns note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund.


 

Return Policy

Other relevant Policies

 

 

 

Disclaimer: WordEdgeshop uses printful.com as it’s fulfillment partner. By shopping with woredgeshop you accept our use of them as a partner. As a customer, you understand and accept the role they, and the company's rules are also applicable when returning one or more items.   

 

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part is covered at our expense.

If you or your customers notice an issue with the products or anything else on the order, please submit a problem report.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.

Wrong Address - If you as the customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

If you haven't registered an account on wordedgeshop.com and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).

WordEdge Shop does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Returned by Customer - It is best to check the rules for return before returning any products. Except for Customers residing in Brazil, we do not refund orders for buyer’s remorse. Returns for products, face masks, as well as size exchanges are to be offered at your expense as the customer and at your discretion. Customers residing in Brazil and regretting a purchase must contact our Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;

2. sealed goods that were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore WordEdge Shop and Printful reserve right to refuse returns at their sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.




 

Where are returns sent?

The return address is based on where your package was fulfilled:

  • Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273. 

  • Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.

  • Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.

  • Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.

  • Packages sent out from our UK facility are automatically returned to Antar 2, 1 Headway Road, Wolverhampton, WV10 6PZ.

  • Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases).

  • Packages fulfilled by our partner facilities in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan (apparel orders); Ibe 15, Kunogi, Nakanoto, Kashima, Ishikawa prefecture, Japan 929-1801 (non-apparel orders).

  • Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil.

Disclaimer: The return address on your website, should be used only for product returns. All other types of correspondence (notices, letters, etc.) should be sent to info@wordedgeshop.com.

Once a return package reaches our facility, we’ll notify you via email. Based on the reason for the return, we'll decide what the next steps should be. 

Refunds

You will receive your refund via the same payment method as when you placed your order. The goods have to be undamaged and unused, with any labels or tags intact. Returns that are damaged or soiled, washed, altered, or worn (other than to try the item on) may not be accepted and may be sent back to the customer and/or a refund refused. All items returned should include the completed returns note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund. We do not issue refunds if T-shirts are bought as a tool to protest the Brand or its creator and returned for a refund. Purchases with the intent to refund and harm the company as acts of attack on the company will not receive or be entitled to a refund. 

a. Faulty goods

Goods are faulty if they are received damaged or if a manufacturing fault occurs within six months of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty. For faulty items, WordEdge Shop will make a full refund to you as soon as possible. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund including shipping and return. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.

Security

All information concerning your credit card is encrypted and secured. Most web browsers use symbols or the guide https:// to show that the page you are visiting is secured. By accepting this agreement we have the approval before handling your personal information. Receiving your personal information helps us to give you good customer service and updates. We will not leave or sell your personal information to third parties without your permission. 

a. Applicable law

These Terms and Conditions and all disputes arising in connection with these Terms and Conditions or with the use of the website or with any purchase on the website shall be governed by Dutch law. WordEdge Shop may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders. 

b. Ownership of right

WordEdge and its affiliates retain ownership of all rights, including copyrights at www.wordedgeshop.com. Without our consent, you are not permitted to use this website or any of its materials for any purpose other than your own personal, non-commercial use. This includes copying or storing them in whole or in part.

c. Integrity Policy

The personal information you forward to WordEdge Shop will only be used in order to fulfill the undertakings WordEdge Shop has and to assure you of the best service. It will also be used to keep you informed of future products that will be available for purchase.  

Integrity Policy

WordEdge Shop strives to always be entirely open and honest about the information we gather and the methods in which we utilize it, while also abiding by the law. The types of information gathered, their purposes, and how to get in touch with us are listed below. 


Cookies

What is a cookie?

When you use Wordedgeshop.com, we track information about your visit using cookies. A cookie is a text file that your browser stores that tells us information about your activities while visiting our website, including which pages you viewed and whether you added anything to your shopping cart. Cookies are anonymous since they are not linked to any personal data. Cookies are gathered by this website to improve user experience. "We never gather any personal data apart from the information provided to us by you or to verify the validity of the personal information you provided; we only use cookies to assess the performance and traffic on our website." Cookies "ensure you have a wonderful shopping experience" and help us offer personalized product recommendations. 

How do I get rid of cookies?

You can block cookies in your browser, and you can also see a list of which cookies are saved and delete them.

Cookies from third parties 

To understand who accesses our site and how they behave, we employ third-party cookies. We use Google and Facebook cookies to monitor the traffic to the site through Google Analytics, and we use Facebook cookies to advertise to relevant audiences on Facebook. When you agree to receive newsletters, a cookie that contains your email address is created and utilized.

Personal Data

Collection of Personal Data When Buying

We save personal information in the form of the name, contact information, and address to fulfill our promise to you as a customer when you place an order. The legal basis for the Collection shall be the terms and conditions of the Purchase. These details are provided to our storage and logistical partners in order to complete the order. We also keep a record of your orders so we can deal with returns and complaints.

Collection of Personal Data for Email Marketing

If you filled out the form to receive newsletters or agreed to receive news and offers via email when making a purchase, we will save your email address in our newsletter register. Permission is the legal basis for this collection. We use this registry to provide information and disseminate essential news. You can always choose not to receive any more mailings from us and be removed from our email list by 

Information about saved personal data

To find out what information we have saved about you or to revoke consent, contact info@wordedgeshop.com. You may also request changes to the information and object to the registration. Complaints can be made with the Data Inspectorate.


 

Force majeure

WordEdge Shop shall apply to force majeure in the event of war, civil war, revolution, riot, strike, lockout, blockade, natural disaster, measures by public authority, or comparable situations. This indicates that these terms and conditions cannot be performed entirely or only partially. WordEdge Shop will make an effort to let you know if this happens. We cannot be held liable for any damages that occur as a result of force majeure. 



Privacy Policy

We appreciate you taking an interest in our website. We'll provide you with a detailed explanation of how your personal data is handled when using this website in the paragraphs that follow. Personal data includes any information that can be used to identify you specifically, such as your name, address, phone number, email address, or user behavior.

Who is responsible for data processing?

The service provider and party responsible for processing personal data (“controller”) is WordEdge Shop.

Please get in touch with us at the following address if you have any inquiries about the gathering, processing, or use of data; if you have requests for data access, rectification, blocking, or deletion; if you want to revoke a prior consent; or if you want to object to the use of your information for marketing purposes

Mail: info@wordedgeshop.com 

To what extent is personal data processed

Collection of personal data when you visit our website

a) Log files

If you visit our site for informational purposes but don’t register with us, create an account, order something, or otherwise deliberately transfer information to us, we collect information from your browser to help us serve our websites to you. In particular, we collect

  • IP address,

  • date and time of the request,

  • time zone difference to Greenwich Mean Time (GMT),

  • name of the requested file,

  • access status/HTTP status code,

  • volume of data transferred,

  • the page from which you came to visit us,

  • your operating system and its interface,

  • your browser type and the language and version of the browser software,

  • a report of successful retrieval

 

The data is technically necessary for us to display our website to you. It is also evaluated to make the website user-friendly and to ensure stability and security. For this purpose, we partly use the external web hosting service providers wix.com Ltd.

Cookies and similar technologies

On our websites, "cookies" are also used. Cookies are little text files that are downloaded to and saved on your device by your browser. They allow particular data, including settings or information for exchanging with the system, to go to the location that creates the cookie. This aids us in improving the general usability and effectiveness of our website. Our legitimate interests and your consent serve as the foundation for this. Cookies can neither run apps on your device nor spread infections. 

We make use of third-party, persistent, and session cookies. 

A session ID is stored in session cookies and is used to link many browser requests to a single session. When you visit our website again, your device will be recognized thanks to this. For instance, this enables you to save specific information that you have entered so that you do not have to repeat it repeatedly (such as log-in information and language preferences). When you log out or close your browser, session cookies are automatically removed.

Persistent cookies remain on your device so that we can identify your browser when you return and, for example, give your preferred settings and information. In accordance with the cookie, long-term cookies are automatically destroyed after a predetermined amount of time.

Our affiliate firms also place third-party cookies on your device when you visit our website. The cookies hold data on how people use our website, such as which pages and products were looked at. By allocating an identifying number, the data is gathered in a pseudonymized form and is not coupled with any other personal information you may have given us.

The operation of our website may be limited for you if you choose to prevent cookies from being saved in your browser. However, you can always delete cookies from your browser. We describe which technologies, similar to cookies, are used on our website in the appropriate areas of this privacy statement, as well as how you can raise concerns with specific third-party providers about their use of cookies and o

 

 

 

Processing of data for web analytics

 

Google Analytics

Google Ireland Ltd. ("Google") offers Google Analytics, a web analytics tool, which is used on our website. Cookies from Google are used to analyze how you use our website (see Section 2.1 b). Typically, a Google server in the United States receives and stores the usage data collected by the cookie. Your IP address will first be shortened by Google within a Member State of the European Union or in another state that is a party to the Agreement on the European Economic Area owing to the activation of IP anonymization on our website, if applicable. 

The complete IP address will only ever be sent to a Google server in the USA in rare circumstances when it will be truncated. Google will use this information on our behalf to analyze how you use the website, provide reports on website usage, and perform other tasks pertaining to website and internet use. 

Your browser's IP address won't be coupled with any other information held by Google in the course of using Google Analytics.

You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout/. Specifically, in the case of mobile devices, you can prevent Google Analytics from recording data by clicking here: Disable Google Analytics. 

An opt-out cookie will be set as a result, preventing future visits to our website from being recorded. Please be aware that if you delete all cookies from your device, this opt-out cookie will also be removed; in this event, you must place the cookie once more using the button above if you still want to object. The opt-out cookie is only used to stop data from being recorded for this website and is established for each top-level domain, each browser, and each device. Google Analytics with the "_anonymizeIp()" addon is used on this website. As a result, IP addresses are further processed in abbreviated form to eliminate any possibility of a personal connection to the data subject.

Therefore, any connection between the information gathered about you and you personally is quickly disproved, and the personal information is promptly deleted. To evaluate and continuously enhance how people use our website, we employ Google Analytics. We can enhance our website and make it more engaging for users thanks to the statistics it generates. Your permission and our reasonable interests serve as the foundations for our use of Google Analytics. 

Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA, is a third-party supplier. also the conditions of use(https://www.google.com/analytics/terms/us.html) and privacy overview (https://support.google.com/analytics/answer/6004245? ) for Google Analytics as well as Google’s privacy policy: https://policies.google.com/privacy.

 

Web analytics by WordEdge Shop Partners

In order to better their offerings in the shop and understand how customers are using the WordEdge store, our partners can also use the Google Analytics web analytics service (see Section 2.5 a) on their own. They choose the methods and reasons for processing personal data in this scenario. The legal information area of each shop keeps a record of the name and contact information of our partners.


 

 

Usage-based online advertising

Different conversion tracking and retargeting tools made accessible by other service providers are used on our website. We make use of these technologies to keep you interested on our website. We can target customers who have already expressed interest in our items with specifically tailored advertising on the websites of our partner businesses thanks to the information. We assume that showing tailored, interest-based advertising will generally be more appealing for internet users than showing generic advertising. At the same time, we want to keep advertising from becoming invasive and inappropriate.

General information about third-party advertising-based technologies and how to disable them can be found on the following websites, among others:

a) Use of Google AdWords conversion tracking and Google AdWords remarketing

We use Google AdWords, a service of Google LLC (“Google”), to use ads (so-called Google AdWords) to draw attention to our offers on external websites. In relation to the data of advertising campaigns, we can identify how successful the individual advertising activities are. In this way, we want to show you advertising that is of interest to you, make our website more attractive to you, and achieve a fair calculation of advertising costs.

These ads are deployed by Google via ‘ad servers’. For this purpose, we use ad server cookies, which enable the tracking of certain parameters for measuring success, such as the display of ads or clicks by users. If you arrive at our website via a Google ad, Google AdWords will store a cookie on your device. These cookies usually expire after 30 days and are not intended to identify you personally. Analysis values usually stored for this cookie are the unique cookie ID, the number of ad impressions per placement (frequency), the last impression (relevant for post-view conversions), and opt-out information (marker showing that the user no longer wishes to be targeted).

These cookies allow Google to recognize your internet browser. If a user visits certain pages of an AdWords customer’s website (in this case ours) and the cookie stored on their device has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this site. Each AdWords customer is assigned a different cookie. Cookies cannot, therefore, be tracked via the websites of AdWords customers. We do not collect and process any personal data in the aforementioned advertising activities. Google merely provides us with statistical evaluations. On the basis of these evaluations, we can identify which of the advertising activities used are particularly effective. We do not receive any further data from the use of ads; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and further processing of the data collected by Google through the use of this tool and therefore inform you according to what we know: By integrating AdWords Conversion, Google receives the information that you have retrieved the corresponding part of our website, or that you have clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible that Google will obtain and store your IP address.

– Google AdWords remarketing

Besides AdWords Conversion, we also use Google’s remarketing feature. This is a process we use in an attempt to contact you again. After visiting our website, this feature makes it possible to show you our ads when you continue to use the internet. This is done by means of cookies stored in your browser, which Google uses to record and evaluate your usage behavior when visiting various websites. This is how Google can determine that you have previously visited our website. According to its own information, Google does not combine the data collected in the context of remarketing with your personal data, which may be processed by Google. Specifically, according to Google, pseudonymization is used during remarketing.

There are various ways in which you can prevent your participation in this tracking procedure:

  • By setting your browser software accordingly; in particular, disabling cookies from third party providers means that you will not receive any ads from third-party providers;

  • By permanent deactivation in your browser Firefox, Internet Explorer or Google Chrome via the link: http://www.google.com/settings/ads/plugin. Please note that by doing this you may not be able to properly use the full functionality of our website.

  • By clicking on the following button: Disable Google AdWords. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website.

  • By disabling interest-based ads from providers who are part of the “YourAdChoices” self-regulation initiative via the link http://optout.aboutads.info/?c=2#!/; please note that this setting will be erased if you erase your cookies.

The legal bases for the processing of your data are your consent and our legitimate interests.

Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For further information about privacy at Google, please refer to: https://policies.google.com/privacy?hl=policies and https://services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at: http://www.networkadvertising.org.

b) Use of Facebook Custom Audiences, Facebook Website Custom Audiences and Facebook Conversion Tracking

– Facebook Custom Audiences

Our website also uses the Website Custom Audiences remarketing function of Facebook, Inc. (“Facebook”). This allows users of the website to see interest-based ads (“Facebook Ads”) when visiting the social network Facebook or other websites that also use the process. Our intention here is to show you ads that are of interest to you.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the extent and further processing of the data collected by Facebook through the use of this tool and therefore inform you according to what we know: By integrating Facebook Custom Audiences, Facebook receives the information that you have retrieved the corresponding part of our website, or that you have clicked on one of our ads. If you are registered with a Facebook service, Facebook can associate the visit with your account. Even if you are not registered with Facebook or have not logged in, it is possible that Facebook will obtain and store your IP address and other identifying information.

– Facebook Website Custom Audiences

Our website also uses the Facebook product “Custom Audiences from your website”. For this purpose, we have integrated remarketing tags (so-called Facebook Pixel or web beacon) into our website. The Facebook Pixel is a small piece of JavaScript code that provides a range of functionalities for sending application-specific events and user-defined data to Facebook. We use the Facebook Pixel to track how visitors use our site. The Facebook Pixel records and reports to Facebook information about the user’s browser session, a hashed version of the Facebook ID, and the URL being viewed. Every Facebook user therefore has a device-independent Facebook ID, which enables us to recognize users across multiple devices on the social network Facebook so that we can use Facebook Ads to reach our visitors again for advertising purposes. After 180 days, the user information is deleted until the user returns to our website. No personal information is transmitted to us about individual website visitors, and we can only specifically deploy ads to website custom audiences if the custom audience has reached a critical size. This makes it impossible for us to determine the individual identities of visitors.

– Facebook Conversion Tracking

We also use the Facebook Pixel on our website to measure the reach of ads. This allows us to track users’ actions after they have seen or clicked on a Facebook Ad. The Facebook Pixel records and reports to Facebook information about the user’s browser session, a hashed version of the Facebook ID, and the URL being viewed. The way it works is comparable to Facebook Website Custom Audiences via the Facebook Pixel, which is already described above. Using the hashed Facebook ID, we can measure the reach and effectiveness of an ad to find out whether you are actually interested in our advertising. This enables us to measure the effectiveness of Facebook Ads for statistical and market research purposes. For us, the data used is not personally identifiable.

You can prevent Facebook from recording your data on this website by clicking here: Disable Facebook Custom Audiences, Facebook Website Custom Audiences and Facebook Conversion Tracking. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website. How to prevent the recording of your data on other websites is explained on the respective sites, and if you are a user who has logged in to Facebook, here: https://www.facebook.com/settings/?tab=ads#_.

The legal bases for the processing of data when using the functions specified above are your consent and our legitimate interests.

Third-party provider information: Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For more information about data processing by Facebook, please refer to Facebook’s privacy policy: https://www.facebook.com/about/privacy.

c) Use of LinkedIn conversion tracking and retargeting

– LinkedIn conversion tracking

Our website uses the feature “LinkedIn conversion tracking” from LinkedIn Corporation (“LinkedIn”) to measure the reach of ads. This is to determine how successful individual advertising activities are on LinkedIn. Our intention here is to develop and display advertising that is of interest to you and make our website more attractive. For this purpose, the LinkedIn Insight Tag is integrated into our website. This JavaScript code enables LinkedIn to use cookies to collect pseudonymous data about your visit and the use of our website (e.g. about the browser session and the website displayed) and to provide us with aggregated, non-personal statistics on this basis. This allows us to trace the actions that have taken place after a LinkedIn ad has been viewed or clicked on.

– LinkedIn website retargeting

Our website also uses the “LinkedIn website retargeting” feature. After visiting our website, this feature makes it possible to show you our ads when you continue to use the internet. Our intention here is to show you ads that are of interest to you. This is done by means of a cookie stored in your browser (see above for more information), which is used to record and evaluate your usage behavior. No personal information is transmitted to us about individual website visitors, and we can only specifically deploy ads to website custom audiences if the custom audience has reached a critical size. This makes it impossible for us to determine the individual identities of visitors.

There are various ways in which you can disable this tracking. You can adjust your browser settings to prevent the storage of cookies, although this may result in a restriction of the functionality of our website for you. You also can prevent LinkedIn from recording your data on this website by clicking here: Disable LinkedIn conversion tracking and website retargeting. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website. In addition, you can disable interest-based ads from providers who are part of the “YourAdChoices” self-regulation initiative (http://optout.aboutads.info/?c=2#!/) or e.g. part of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/); please note that this setting will be erased if you erase your cookies.

he legal bases for the processing are your consent and our legitimate interests.

Third-party provider information: LinkedIn Corporation 2029 Stierlin Court, Mountain View, CA 94043 USA. LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

d) Use of Bing Ads Conversion Tracking and remarketing

– Bing Ads Conversion Tracking

Our website also uses the “Bing Ads Conversion Tracking” feature from Microsoft Corporation (“Microsoft”) to measure the reach of ads. This is to determine how successful our individual advertising activities are on Bing and Yahoo. Our intention here is to develop and display advertising that is of interest to you and make our website more attractive. For this purpose, Microsoft’s UET tag (Universal Event Tracking tag) is integrated into our website. This JavaScript code enables Microsoft to use cookies to collect pseudonymous data about your visit and the use of our website (e.g. about the browser session and the website displayed) and to provide us with aggregated, non-personal statistics on this basis (e.g. how many visitors have reached a particular target page). This allows us to trace the actions that have taken place after an ad has been viewed or clicked on Bing or Yahoo.

– Bing Ads remarketing

Our online offering also uses the “Bing Ads remarketing” feature. After visiting our website, this feature allows us to show you our ads when you continue to use the internet. Our intention here is to show you ads that are of interest to you. This is done by means of a cookie stored in your browser (see above for more information), which is used to record and evaluate your usage behavior. No personal information is transmitted to us about individual website visitors, and we can only specifically deploy ads to website custom audiences if the custom audience has reached a critical size. This makes it impossible for us to determine the individual identities of visitors.

There are various ways in which you can disable this tracking. You can adjust your browser settings to prevent the storage of cookies, although this may result in a restriction of the functionality of our website for you. You also can prevent Microsoft from recording your data on this website by clicking here: Disable Bing Ads Conversion Tracking and Remarketing. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website. In addition, you can disable interest-based ads from providers who are part of the “YourAdChoices” self-regulation initiative (http://optout.aboutads.info/?c=2#!/) or e.g. part of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/); please note that this setting will be erased if you erase your cookies. It is also possible to disable interest-based ads at https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.

The legal bases for the processing are your consent and our legitimate interests.

Third-party provider information: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft’s privacy policy: https://privacy.microsoft.com/en-us/privacystatement.

e) Use of Twitter Ads conversion tracking

Our website also uses the “Twitter Ads conversion tracking” feature from Twitter, Inc. (“Twitter”) to measure the reach of ads. This is to determine how successful our individual tweets and advertising activities are on Twitter. Our intention here is to develop and display advertising that is of interest to you and make our website more attractive. For this purpose, a conversion tag is integrated into our website. This JavaScript code enables Twitter to use cookies to collect pseudonymous data about your visit and the use of our website (e.g. about the browser session and the website displayed) and to provide us with aggregated, non-personal statistics on this basis (e.g. how many visitors have reached a particular target page). This allows us to trace the actions that have taken place after a tweet or an ad has been viewed or clicked on.

There are various ways in which you can disable this tracking. You can adjust your browser settings to prevent the storage of cookies, although this may result in a restriction of the functionality of our website for you. You also can prevent Twitter from recording your data on this website by clicking here: Disable Twitter Ads Conversion Tracking. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website. In addition, you can disable interest-based ads from providers who are part of the “YourAdChoices” self-regulation initiative (http://optout.aboutads.info/?c=2#!/) or e.g. part of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/); please note that this setting will be erased if you erase your cookies. The legal bases for the processing are your consent and our legitimate interests. Twitter’s privacy policy: https://twitter.com/privacy .

f ) Use of features by WordEdge Shop Partners

Our partners can also use a Facebook Pixel (see Section 2.7 b for a detailed explanation) in their WordEdge shops themselves, as a rule in order to be able to show you advertising on Facebook that is of interest to you after your visit to their shop, or in order to measure the reach of ads and in turn make their products more attractive. In this case, they determine the purposes and means of processing personal data. The name and contact details of our partners are stored in the legal information section of the respective shop.

g) Pinterest Tag

Our website uses the Pinterest Tag to track the actions people take on our website after seeing our Promoted Pins. We use this information to measure the reach and effectiveness of our ads on Pinterest and to create audiences to target with our Promoted Pins. This is done by means of a cookie stored in your browser (see above for more information), which is used to record and evaluate your usage behavior. No personal information is transmitted to us about individual website visitors. This makes it impossible for us to determine the individual identities of visitors.

There are various ways in which you can disable this tracking. You can adjust your browser settings to prevent the storage of cookies, although this may result in a restriction of the functionality of our website for you. You also can prevent Pinterest from recording your data on this website by clicking here: DisablePinterest conversion tracking. This will place an opt-out cookie which prevents recording when you visit our website in the future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser, and per device and only prevents the recording of data for this website. You can also follow the instructions here to prevent Pinterest from customizing your Pinterest boards based on your other online activity: https://help.pinterest.com/en/articles/personalization-and-data. In addition, you can disable interest-based ads from providers who are part of the “YourAdChoices” self-regulation initiative (http://optout.aboutads.info/?c=2#!/) or e.g. part of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/); please note that this setting will be erased if you erase your cookies. The legal bases for the processing are your consent and our legitimate interests. Third-party provider information: Pinterest Inc. at 651 Brannan Street, San Francisco, CA 94103, USA. Pinterest privacy policy: https://policy.pinterest.com/en/privacy-policy.

What are my rights

If you have given your consent to the processing of your data, you can revoke this consent with future effect at any time. This does not affect the lawfulness of processing carried out on the basis of the consent before you revoke your consent.

If we base the processing of your personal data on our legitimate interests, you are entitled to object to the processing. This is the case if the processing is not necessary in particular for the performance of a contract with you, which was described by us in each case with the description of the individual functions. When exercising such a right of objection, we ask that you explain the reasons why we should not process your personal data as carried out by us. In the event that your objection is justified, we will examine the situation and either stop or adjust the data processing or point out to you the compelling legitimate reasons on the basis of which we will continue processing.

However, you can of course object to the processing of your personal data for advertising or web analytics purposes at any time without giving reasons.

As described in the relevant sections, we sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly checked.

The personal data processed by us is generally erased or blocked as soon as the purpose of storage ceases to apply. Data may be stored for a longer period if this has been provided for by laws or other rules to which we as the controller are subject. The data will also be blocked or erased once a storage period prescribed by the aforementioned standards expires unless there is a need for further storage of the data for the conclusion or performance of a contract.

Further processing operations may be required for contests and other promotional campaigns. In such cases, we will inform you in the context of the respective promotional campaign.

Legal Compliance and Safety

  • We may need to share your information to uphold the law or to preserve our rights. We will share your personal information when we have a good faith belief that:

  •  a subpoena or warrant has been properly issued, or 

  • we receive any other lawful request for information from a government agency; 

  • we must share the information to enforce or protect our own rights, such as when 

  • we must respond to and resolve third-party claims or complaints or with regard to contracts with our users and third parties; or 

  • we must address a security or technical issue with our systems.

Do-Not-Track (“DNT”) Requests

Due to a lack of technical standards across browsers, we do not respond to DNT signals.

Children’s Online Privacy Protection

Our website is not intended or directed at individuals under the age of 13. We do not knowingly collect or keep any information about children under the age of 13. If we discover it, we will delete it as soon as possible.

Effective Date and Changes

This policy is effective as of Jan 01, 2020. Any material changes to this Privacy Policy will be announced to you on the website and/or via email.

By purchasing items with us you agree to all the above-mentioned terms in the entire document. 

 

Thank you for reading this privacy policy in its entirety!

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